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WORLD CLASS PREMIUM SUPPORT
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True World Class 24x7x365 Premium Support - While others claim to provide you with a few of ways of contact but you never know their contact. You may contact us in 7 different methods.
Our Technical Support Department is ready to answer your questions. Our knowledgeable technicians will respond immediately and resolve any problems or questions that you may have.
We strive to provide less than 24-hour response times for all issues, and provide responses in a courteous & polite manner. Should there something required to be brought to our attention, please don't hesitate to contact us.
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1. 24 x 7 LIVE CHAT SUPPORT (PREFERRED METHOD) - On every page of our website, you are able to reach us via the LIVE chat. Be it a sales or technical question. Try us now!
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2. Support Email (MOST PREFERRED METHOD): tech@avalueweb.com
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EMERGENCY CONTACTS
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The following contacts are meant for emergency, like when the server is down. Here's our contacts.
Please note that for any mis-use for non-emergency, account will be deem for termination.
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The following contacts are meant for emergency, like when the server is down. Here's our contacts.
Please note that for any mis-use for non-emergency, account will be deem for termination.
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3. Instant Messenger (MSN ID: enquiry@avalueweb.com)
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4. SKYPE (VoIP Telephony) - The latest FREE digital telephony that is clearer than phone.
(Click here to download) user id: avalueweb
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5. 24 x 7 EMERGENCY HOTLINE - This is an emergency HOTLINE in case the server is down. Here's our contacts.
Please note that for any mis-use for non-emergency, account will be deem for termination.
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| Singapore & Rest of the World: | +65 6503 0138 |
| USA: | 1800 3366 118 (Toll Free) |
| Canada: | 1800 3366 118 (Toll Free) |
| Australia: | 03 9517 8480 |
| Malaysia: | 1800 806 193 (Toll Free) |
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Complete Online Movie Tutorial Guide
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If you are totally new to web hosting, and worried about the user friendliness our hosting technology, you have come to the right host.
We have specially created a step by step online movie tutorial that will answer many of your questions about hosting, like how to create an email account to uploading of files and so on.
You will be surprise to learn how user friendly is AValueWeb Web Hosting System. This is what we call a True World Class Web Hosting Premium Support.
Just seat back, relax, and learn at ease. To view the online movie tutorial, click any of the followings.
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| Control Panel (CPanel) Online Movie Tutorials | View Now! |
| Fantastico De Luxe Movie Tutorials | View Now! |
| WebHostManager (WHM) Movie Tutorial - For Resellers | View Now! |
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| Control Panel PLESK6.5 Movie Tutorials | View Now! |
| Email Users for PLESK6.5 Movie Tutorials | View Now! |
| PLESK6.5 Administration Movie Tutorials - For Resellers | View Now! |
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| FTP Online Movie Tutorials - Instructions on Uploading Files | View Now! |
| DNS Setting Movie Tutorials - For Domain Name Settings | View Now! |
| Creating Private Nameservers Movie Tutorials - For Resellers | View Now! |
| Email Clients Settings Movie Tutorials - Settings for Outlook Express, Outlook 2002, Netscape, Eudora, Incredimail, Pegasus |
View Now! |
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| Online Control Panel Documentation |
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| CPanel Documentation - for End User |
View Online Version |
Download PDF file |
| WHM Documentation - for Resellers |
View Online Version |
Download PDF file |
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| PLESK 7 Manual - for End User |
View Online Version |
Download PDF file |
| PLESK 7 Manual - for Resellers |
View Online Version |
Download PDF file |
| PLESK 7 Advanced Features Manual |
View Online Version |
Download PDF file |
| PLESK 7 Backup/ Restore Utilities Manual |
View Online Version |
Download PDF file
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